Website: https://staging.hiteshpandey.in/
Business: HITESHPANDEY.IN
Last Updated: 31 August 2026
1. Legal Identity
Trade / Business Name: HITESHPANDEY.IN
Legal Proprietor: Hitesh Pandey
Form of Business: Sole Proprietorship
Udyam Registration Number: UDYAM-UK-07-0052144
Enterprise Classification: Micro Enterprise — FY 2026–27
Major Activity: Services
Primary NIC Code: 85492 — Professional examination review courses
2. Principal Business Address
Hitesh Pandey, Proprietor — HITESHPANDEY.IN
H N: 16
Village/Town: Selabhawar TrilokSingh
City: Haldwani
District: Nainital
State: Uttarakhand
PIN: 263139
This is the principal business address associated with the enterprise registration.
3. Official Website
https://staging.hiteshpandey.in/
4. Official Email
For all official communication concerning HITESHPANDEY.IN, including:
- customer support;
- courses;
- tests;
- purchases;
- refunds;
- cancellations;
- accounts;
- privacy matters;
- copyright matters;
- legal notices;
- complaints;
- grievances; and
- other official communication,
Please use our single official email address:
connect@staging.hiteshpandey.in
We do not designate separate public email addresses for separate departments unless the Website is formally updated to state otherwise.
5. Customer Support
For questions concerning Products, Accounts, technical problems, purchases, course access, test access, or other service-related matters:
Email: connect@staging.hiteshpandey.in
Please include your registered email address, Order ID, and relevant Product information where available.
6. Grievance Officer
For purposes of consumer grievance redressal, the Business designates:
Name: Hitesh Pandey
Designation: Proprietor / Grievance Officer
Business: HITESHPANDEY.IN
Email: connect@staging.hiteshpandey.in
Complaints may concern, among other things:
- Products or Services;
- order issues;
- payment issues;
- refunds;
- cancellations;
- course access;
- test access;
- customer service;
- inaccurate or misleading Website information;
- privacy concerns;
- intellectual-property concerns; or
- other grievances relating to the Website or Services.
7. Grievance Procedure
To enable efficient investigation, the complaint should, where possible, contain:
(a) the complainant’s name;
(b) registered email address, if applicable;
(c) Order ID or transaction reference, if applicable;
(d) Product or Service involved;
(e) description of the complaint;
(f) relevant dates;
(g) supporting documents or screenshots where relevant; and
(h) the remedy or resolution requested.
We may request additional information where necessary to investigate the grievance.
8. Acknowledgement and Resolution
We intend to acknowledge consumer complaints within the period prescribed by Applicable Law and, where the Consumer Protection (E-Commerce) Rules, 2020 apply, within 48 hours of receipt.
We aim to resolve eligible consumer grievances within one month from receipt, or within any other period prescribed by Applicable Law.
The complexity of a complaint, dependence on third-party information, payment-provider investigations, fraud investigations, or other circumstances may affect the steps required to resolve an issue, subject to statutory requirements.
9. Complaint Tracking
Where a complaint-management system or ticketing mechanism is used, we may assign a reference or ticket number to facilitate tracking.
Where a separate automated ticketing system is not available, the email communication itself may serve as the primary reference for the grievance.
10. Privacy and Data Requests
For requests relating to:
- access to Personal Data;
- correction;
- deletion where legally applicable;
- consent;
- privacy concerns;
- data-security concerns; or
- other data-protection matters,
Please email:
connect@staging.hiteshpandey.in
Our Privacy Policy contains the detailed procedure for exercising applicable rights.
11. Copyright and Intellectual Property Complaints
Copyright and intellectual-property complaints should also be sent to:
connect@staging.hiteshpandey.in
Please identify the relevant work, material, URL, or location and provide supporting information wherever possible.
12. Refund and Cancellation Requests
Refund and cancellation requests should be submitted through:
connect@staging.hiteshpandey.in
The applicable criteria are set out in our Refund & Cancellation Policy.
13. Legal Notices
Legal notices and other formal communications intended for HITESHPANDEY.IN may be sent through:
Email: connect@staging.hiteshpandey.in
and/or to the principal business address stated on this page.
14. Consumer Rights
Nothing on this page, or elsewhere on the Website, is intended to deprive a consumer of rights or remedies available under Applicable Law.
Consumers may have access to statutory consumer forums, authorities, mediation mechanisms, or other legal remedies depending on the circumstances.
15. Changes to Contact Details
We may change the contact person, communication arrangements, or other operational details when necessary.
The latest official details will be published on this page.
16. Related Policies
Users should also review:
- Terms & Conditions
- Privacy Policy
- Refund & Cancellation Policy
- Course / Test / Content Access Policy
- Copyright & Intellectual Property Policy
17. Official Contact
HITESHPANDEY.IN
Hitesh Pandey, Proprietor
Udyam Registration No.: UDYAM-UK-07-0052144
Website: https://staging.hiteshpandey.in/
Email: connect@staging.hiteshpandey.in
Principal Business Address:
H N 16, Selabhawar TrilokSingh, Haldwani, Nainital, Uttarakhand – 263139.